18

there are barriers to reforming our healthcare 
system but we can overcome them…

STRATEGIC

OPERATIONAL

PEOPLE

FINANCIAL

Barriers

>

Lack of unity between the 

private and public sector

>

Inadequate healthcare 

education

>

Poor intersectoral 

communication

>

Disconnect between 

corporates, public and private 

sectors

>

Lack of empowered citizens 

and ownership of personal 

and societal healthcare issues

>

Inadequate regulation of 

herbal/alternative health 

products

>

Insufficient designated 

hospitals and clinics to 

provide care for childhood 

development issues

>

Inadequate health outcomes 

reporting

>

No national health 

information exchange

>

Poor implementation of 

healthcare policy 

>

Inadequate leadership, 

governance and management 

structures

>

Inadequate control 

mechanisms to prevent 

healthcare workers from 

‘stealing’ time from their 

work in the public sector to 

operate private practices in 

the private sector

>

Poor monitoring and 

evaluation of programs –

results are not shared 

publically

>

Corruption in supply chain 

management

>

Scarcity of healthcare human 

resources

>

Poor public perception about 

national healthcare services

>

Lack of personal touch and 

professional standards

>

Lack of cultural sensitivity

>

Self-interest groups who 

have thrived on the lack of 

transparency in the system 

and want to protect their turf 

and ensure their future profits

>

Attitude of helplessness

>

Persistent stigma and 

discrimination attached to 

HIV/AIDS

>

Social degeneration and 

apathy

>

Unsustainably high costs

>

Escalating medical premiums

>

Financial expectations of 

healthcare professionals

>

High costs of pharmaceutical 

products –no local women-

owned manufacturers

>

Increasing cost of medical 

litigation

>

Layers and layers of 

organizational costs which 

strip financial resources from 

actual service delivery

>

Poor financial management in 

the public sector

>

Opaque cost structures in the 

private sector

>

True public-private 

partnerships

>

Local media such as the 

Radio –drive Health 

knowledge sharing

>

Incentives to promote 

wellness at a community 

level

>

Health education becomes 

part of the curriculum at 

school

>

Medical Aids function as 

patient advocates for high 

quality, cost-effective care

>

Non-dependent members 

allowed to join medical aid 

schemes under the principal 

member

>

Free electronic healthcare 

records

>

Regulate alternative 

medicines industry

>

Healthcare workers arranged 

into operational teams in both 

the private and public sector

>

Business management skills 

taught to hospital managers

>

Medical information is 

collected in a single national 

platform

>

Focus on the big 5 common 

conditions –HIV/AIDS, 

Tuberculosis, Diabetes, 

Hypertension and Heart 

Disease

>

Reduce medical errors by 

implementing standardized 

operating procedures and 

utilizing simple tools like 

check-lists and early 

detection warning systems

>

Electronic prescription 

systems

>

Medical Aids become 

strategic purchasers to derive 

economies of scale, scope 

and skill in the system

>

Provide financial incentives to 

employees to be healthy

>

Bring healthcare into the 

retail space for delivery of 

primary care services and 

chronic medications

>

Measure healthcare 

outcomes for each provider, 

make these metrics public 

and use them to pay for 

performance

>

Incentives for local 

manufacturing and 

distribution of affordable 

medicines

>

Culture of self-care amongst 

the population

>

Skill sharing amongst 

healthcare workers

>

Incentives built into the public 

healthcare system to 

motivate healthcare workers 

to deliver the best possible 

patient-centric care

>

Penalties imposed for poor 

performance amongst 

healthcare providers

>

Encourage innovation  and 

exploration in the health 

sciences

>

Acknowledge outstanding 

performance amongst 

providers

Enablers